Lab Work, Testing and Specialty care
Many insurance plans require that their members use the specialists, laboratories and outpatient facilities that they have contracts with. Please be familiar with your policy and advise us where we should direct you for any additional tests, screening or procedures if your insurance does not permit them to be performed in the office setting.
ER/Urgent Care Facility Services
Most insurance company agreements require pre-authorization for using emergency services for non-life threatening conditions. You must notify your insurance company and primary care doctor prior to seeking medical care from an ER, Med Check or Urgent Care facility if possible.
Newborn Hospital Charges
Newborn charges are patient responsibility until the baby has been added to the insurance. We will file hospital charges to your insurance company after you have provided proof of insurance coverage. If you fail to contact our office within insurance filing limits, the charges will remain patient responsibility.
Newborn Coverage is NOT automatic! Most insurance plans only allow 30 days after the baby’s birth to add your newborn to the policy. You must call your benefits department or your insurance company to add your baby to the policy.
Insurance and Payments
Authorization to Contact
You authorize Dr. Mehrotra and her employees, affiliates, agents, servicers, collection agencies and others calling at their request or on their behalf to contact you by mail, email, text message or telephone call at any address, email or telephone number (i) you have provided to us (ii) from which you have called us, or (iii) which we obtain and believe we can reach you at. We may contact you in any way, such as calling, texting, using an automated dialer or using pre-recorded messages. We may contact you on a mobile, wireless, or similar device, even if you are charged for it by your provider.